Following the announcement from the Prime Minister for the general public to avoid non-essential travel and social contact with others, we have temporarily closed both Falkirk and Edinburgh centres until further notice.
At present there is obviously a lot of concern and disruption associated with the Corona Virus, and this is severely impacting on all aspects of life at present.
We immediately closed on Monday 16th March in support of government guidance to minimise social contact etc, we believe this was the responsible approach to take given the worldwide pandemic and its potential impact / risk to life. Obviously this was a very difficult decision to make given the impact on customers, staff and the business in general, however we have been extremely grateful for the support received so far from our customers and staff.
We are receiving a number of enquiries regarding bookings over the coming weeks. At present, under very difficult circumstances, we are reviewing bookings following the announcement of a lock down, if you event is within the lockdown period then we will contact you to discuss rearranging, if beyond the lockdown period then we would hope to go ahead with your event but obviously only if it is safe to do so.
Due to the circumstances if you have an event booked with us we can offer you the opportunity to reschedule to a future date, and we are happy to issue a full credit note. There is no timescale on this credit note, as we are trying to be as flexible as possible given the circumstances faced. If you wish to reschedule please email us and we can arrange this for you. Unfortunately we are unable to offer a refund on any bookings.
Gift vouchers will also be extended automatically.
Our terms and conditions for event bookings can be found on our website here – https://xtremekarting.co.uk/explore/xtreme-karting/faq-karting/terms-and-conditions-of-booking/ , please get in touch (please email info@xtremekarting.co.uk if you need to contact us.) if there is anything further you need in the meantime!
We will reply as soon as we can, however as we are closed at present it may not be as quickly as normal – please bear with us.
Keep safe, we wish you and your families the best of health 🏎❤️
Regards,
The Xtreme Team!
